We strive to render excellent dental care to you and the rest of our patients. In an attempt to be consistent with this, we have a Appointment Cancellation Policy that allows us to schedule appointments for all patients. When an appointment is scheduled, that time has been set aside for you and when it is missed, that time cannot be used to treat another patient.
Our policy is as follows:
In an effort to decrease unnecessary costs related to staffing and supplies and in order to contain our costs and continue to provide you with affordable fine dentistry for your entire family, we maintain a No-Show/Cancellation Policy for all of our patients. To promote efficient access to our clinic, we require that any appointment that is no longer needed or is unable to be kept, must be cancelled at least 48 hours in advance of the appointment. Cancellations must be made during
normal business hours on workdays at least one full business day before the scheduled appointment. Cancellations can be done via email at email@example.com or by text/whatsApp at 201.662.1922 or by confirmation text message that you may have received. Patients will not be charged if cancellation is made 48 hours before their appointment. Since we certainly understand that illness or other problems can occur (sometimes without any warning), we will not charge you for your first missed or cancelled appointment. In the event a second appointment is missed or cancelled with less than 48 hours notice, or no notice, a $50 charge will be billed. If a third no-show or same day cancellation occurs, we reserve the right to terminate the doctor-patient relationship as well as another $50 charge. This policy is in effect for all appointments at our office. This fee cannot be billed to your insurance company and will be your direct responsibility. No future appointments can be scheduled nor can records be transferred with out the payment of this fee.
We thank you for your patronage.